Mercury Communications
Operational Intelligence

Managed IT that closes the gap.

Even with in-house experts, coverage gaps happen. We provide the systems, security, and 24/7 support needed to keep your industrial or service operation running.

24/7 Monitoring
Zero Lock-in Contracts
Network Topography Illustration
About Mercury Communications

Managed IT that keeps your business moving forward.

Reliable technology is the driving force behind employee productivity. But managing IT requires substantial time and effort—time you should be spending on growing your company.

We take charge of your workplace technology so you don't have to.

Local Experts

Serving Northern Virginia & The Shenandoah Valley. We are where you are.

Proactive Support

We stop problems before they disrupt your day. 24/7 monitoring included.

Employee-First IT

We don't just fix computers; we enable efficient business processes that empower your team.

Core Capabilities

24x7 Helpdesk Support

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Office365 Management

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Managed Print Services

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Network Design & Deployment

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Physical & Network Security

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Remote Monitoring (RMM)

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VoIP Installation & Support

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Co-Location Services

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Data Backup & Recovery

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Built for your environment.

We specialize in regulatory-heavy and high-demand sectors.

HIPAA-compliant infrastructure, EMR integration support, and 24/7 uptime for critical patient systems.

The First 30 Days

Switching IT providers doesn't have to be painful. Our "Zero-Downtime" onboarding process keeps you running.

01

Audit & Assessment

We map your entire network, identify security holes, and document every asset. No stone unturned.

02

Stabilization

We deploy our management tools, patch vulnerabilities, and fix immediate issues within the first 72 hours.

03

Optimization

Once stable, we implement long-term improvements to speed up workflows and reduce recurring tickets.

Average Response Time

12min

When you call, we answer. No automated phone trees, just engineers.

99%

CSAT Score

Client Satisfaction rating across 5,000+ tickets.

Uptime Guarantee

We put our money where our mouth is.

99.999%

Stop worrying about IT.

Join the 50+ Virginia businesses that trust Mercury to keep their operations secure and efficient.

No pressure. No obligation.